Messages are an effective way to attract customers to shop and increase sales. You can create automated messages triggered by your customers' activity, as well as send traditional newsletters about your store’s news and promotions.
You can find messages under > Marketing > Messages.
Email marketing
Easily send newsletters, promotions, and all kinds of personalized messages directly to your customers’ inboxes.
Email marketing is a powerful way to stay in touch with customers and grow your sales. You can make your messages even more effective by using audiences [LINK] for targeting, which also increases open rates.
Guides
Automatic messages
With automatic messages, you can send timely and personalized communication to your customers. The message is triggered when a customer performs a defined action in your store. For example, you can recover abandoned carts, thank customers for registering, or send a discount code to newsletter subscribers.
Available automated message types:
Abandoned cart
A customer who added products to the cart but did not complete the order
Restock notification
A customer who subscribed to be notified when a sold-out product is back in stock
Newsletter subscription
A customer who joins your mailing list
Product review
A customer who leaves a product review
Purchase
A customer who buys a specified product
Account creation
A customer who registers an account in your store
Add to wishlist
A customer who adds products to their wishlist
First purchase
A customer who places their first order in your store
Cart total threshold exceeded
A customer whose cart value exceeds a defined threshold
Loyalty program milestone
A customer in your loyalty program who reaches a new level
Time since last purchase
A customer whose last order was placed longer ago than a set time
Ongoing message
A customer who matches defined conditions continuously
Guides