How to edit messages?
In the section Online store > Settings > Purchasing > Messages: Edit, you can choose which messages the online store sends to your customers.
For each message, there is a checkbox where you can choose whether or not to enable the message.
To see the settings of the message, click on the message name. The chapter below contains information about these settings.
Message settings
In the Message Content section, you can preview the message and edit its translations and source code. For more information on editing the source code, please refer to the Finqu documentation: developers.finqu.com
In the Attachments section, you can attach PDF files to your email.
In the Prints section, you can attach printouts, such as an invoice or receipt, to the message.
You can specify when the message is sent in the Message delivery settings section. From there, you can also subscribe to receive a copy of the message.
Custom messages
In addition to the default messages, you can create your own custom messages for your online store. You can base a custom message on one of the default messages, such as the order confirmation, or on the blank Message related to an order template.
Custom messages have the same settings as other messages. With the sending settings, you can define exactly when the message is sent, for example by order status, type or country, or only to customers who bought a specific product or product group. This way you can, for example, send a user manual to customers who bought a certain product.
Read more: Custom messages.