The Operations dashboard brings together your store's day-to-day work: orders, returns, stock levels and other things that need your attention. You can find it under Home in the admin, on the Operations tab. The Operations dashboard is available in both the online store and Store channels.
For example, you can use the Operations dashboard to:
See in one place in the morning which orders are waiting to be processed.
Process returns on time.
Notice when a product is running out of stock.
Add your own tasks and events to the calendar, such as a stocktake or a goods delivery.
Key figures
The Operations results and Returns and costs cards on the dashboard show the operational key figures, returns and costs for the selected period. You can change the period from the menu in the top-right corner of the dashboard.
Things that need your attention
The dashboard has a list of things that need your attention:
unprocessed orders
flagged orders
returns
stock alerts
Read more in Order processing, Managing product returns and Inventory management.
Where can I see unprocessed orders and today's sales?
You can find unprocessed orders on the Operations dashboard. In the online store channel, the day's sales and number of orders are also shown in the Today section of the Sales results card on the Growth dashboard.
Calendar
You can use the Operations dashboard calendar to mark your store's internal events.
In the calendar, click today or a future day.
Select the entry type: Custom event, Run task or Run Playbook.
A Custom event entry is given a title, a description and dates. You also select which calendar the event goes to: Workspace, Growth, Operations or Customers.
Opportunities
In the Opportunities card, AI suggests actions based on the data you see on the same dashboard, such as orders, returns and stock. To get new suggestions, click Refresh.
Note: Dashboard data is updated with a short delay, so the figures may temporarily differ from your reports. For exact sales figures, see the Sales report.