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Back-in-stock notifications

Use back-in-stock notifications to let customers know when a product is available again.

Requirements for using back-in-stock notifications

To use back-in-stock notifications, you need to have the following in place.

1. Advanced inventory management

You need the Advanced inventory management feature to use back-in-stock notifications. If you have it, go to Products > Inventory > Actions > Stock notifications in the admin.

If you can't find this option, you can upgrade your plan to include advanced inventory management. Open the menu at the top right, go to Subscription and click Change plan. When changing your plan, you can add the Advanced inventory management feature.

2. Compatible theme

Your online store must use one of the following themes: Aurora, Bloom, Wave, Celesta, Veloura or Nova.

3. Back-in-stock notification message

To activate the back-in-stock notification message, follow this guide: Activating back-in-stock notifications

Sending back-in-stock notifications

  1. Go to Products > Inventory > Actions > Stock notifications.

  2. Open the Ready to send section.

  3. Click the Send button next to the product.

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