Product customizations

Customizations allow you to let customers customize the product they are purchasing.

Updated over a week ago

What are customizations?

Customizations allow you to let customers customize the product they are purchasing. For example, if you sell shirts with custom prints, you can add a text field to the product where the customer can write their text. In addition, you can also add, for example, a dropdown menu from which the customer can choose the font for the text.

What customizations are not?

Customizations do not mean different variations of products. For example, if you sell clothing that is available in different colors and sizes, then you should use a feature named Product Variants instead of customizations. Instructions for adding product variants can be found here: Product Variants

Adding customizations

  1. Go to the Products section.

  2. Find and open the product's details.

  3. Select the desired customization from the Customizations section. If you have not yet created the customization, click the Add link and fill in the details.

  4. When you have added the customization, click Save button at the top right corner.

Editing customizations

  1. Go to the Products section.

  2. Click Actions > Manage customizations.

  3. Click on the name of the customizations to open its details.

  4. You can edit the customization by clicking the actions on the right.

  5. Once you have made your changes, click Save.

Notice: Changes you make will affect all products where the customization is used.

Customization types

Customization's type determines how it works and how it looks in the online store. You can choose from one of the following types:

  • A Dropdown menu is displayed as a traditional drop-down menu and it allows the customer to select one of multiple options. This is useful if you have a large number of choices.

  • A Radio button shows the customer all the choices at once and allows the customer to select one of them.

  • A Text option is a simple text field, where the customer can fill in the text they want. This is useful, for example, when you make custom products that include a text of the customer's choice.

  • A Checkbox is a yes/no type of option, where the customer can decide whether or not the product includes an additional feature (e.g. an installation service).

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