Transferring your online store to another company is done by updating the contact details in Finqu’s management and, if necessary, notifying third-party services such as payment or shipping providers of the changes.
Changing information in Finqu
In Finqu, transferring ownership only requires updating the contact information in the following sections.
Changing contact and billing details
Open the menu in the top-right corner and go to Subscription.
On the Subscription page, you’ll find a Company section with two parts: Billing details and Company details.
Next to them, you’ll see Update links that you can click to edit the information.
The updated contact details will take effect starting from the next invoice.
Changing the user name
If your Finqu user account is currently linked to your personal email address, you’ll likely want to replace it with the new owner’s address. You can change the user account as follows:
Click your name in the top-right corner menu.
Select Security from the left-hand side.
Click the Change link next to your user account information.
Changing contact details visible to your customers
You can update the contact details visible to your customers in the following places:
Online store > Company — The contact details on this page appear in store messages, printouts, and on the checkout page.
Online store > Pages > Terms — This section contains the text of your store’s policy pages, which may include contact details.
Online store > Pages — From here, you can edit your store’s general pages, such as a “Contact us” page.
Online store > Edit — This section allows you to edit your store’s theme. The theme may include company details shown on individual pages or in the footer.
Updating your information on other services
Your online store may also be connected to third-party services such as payment or logistics providers. You should contact these providers separately to inform them of the changes in your company so they can update their information in their systems.