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User account settings
User account settings

From the user account settings, you can manage the username, password, and change the management language.

Updated over a week ago

Editing User Account Information

You can edit the information of your user account as follows:

  1. Open the menu in the top right corner.

  2. Click your name.

User Information

  • First Name

  • Last Name

  • Country

  • Language, i.e., the language of online store management (Finnish or English).

  • Profile Picture

Login Information

The Login Information section is important. Here you can define your Finqu account username and password.

It's very important that your username is an email address you can access. This way, you can reset your password if it is forgotten.

It is good to change your password periodically.

We recommend using a long password, at least 10 characters. The password could be a phrase that you can easily remember. A long password is harder to crack than a short one.

Do not share your credentials with outsiders. If your staff or partners need access to the store management, you can create separate staff accounts.


From the Sessions section (left menu), you can see all the devices or browsers that have logged into your user account.

Sessions can be closed as needed by clicking the Sign Out link next to the session.

If you suspect that an outsider has logged into your Finqu account, change your password and then log out all other sessions except your own.

Switching Merchant Account

In the Merchants section (left menu), you can switch from one merchant account to another. You can switch merchant accounts if you have access to multiple merchant accounts. For example, if you are added as a user on several different merchants.

You can switch merchant accounts by clicking Merchants in the left menu and then the name of the merchant account from the center of the page.

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