Cart rescue is a helpful feature to encourage your customers to complete their purchases. In practice, it's an automated email sent to the customer after a certain delay.
Setting up the cart rescue
You can set up the cart rescue in your online store by following these steps:
Switch the Cart rescue message to active.
Cart rescue settings
You can access the settings by clicking the message's name. After that, you can edit these settings:
The Message content section shows a preview of the message.
At the top right corner, you can find Translate and Edit buttons to edit the message's content.
In the Attachments section, you can add attachments to the email (e.g., pdf-files).
In Message delivery settings, you can choose how the message is sent and set a delay for the message. The online store will send the message to the customer after the products' reserve time, and delay are over.