When the services have been suspended due to termination or outstanding invoices, you can reactivate them by following these steps:
1. Settle All Outstanding Invoices
To begin the reactivation process, ensure all outstanding invoices are paid. If you have chosen e-invoicing as your payment method and no longer have access to the payment links via email, you can request them from customer support.
2. Contact Customer Support
Once you have settled all outstanding invoices, contact Finqu customer support through one of the following methods:
Send an email to customer support.
Submit a form via the Finqu website.
Provide your company details and confirm that the outstanding payments have been made. Clearly state your request to reactivate your services.
3. Reactivation Process
Customer support will verify the receipt of your payments. Once confirmed, they will assist you in reactivating your services as quickly as possible.
Reactivating your service ensures you can continue operating without interruption.