1. About Klarna Checkout

  2. How to use the Klarna app and KCO

  3. The actions you can perform in the Klarna app

  4. Activating KCO in the online store

  5. Other payment methods and KCO

About Klarna Checkout

Klarna Checkout (KCO) is a checkout solution for online stores. It offers a smooth checkout page with several payment methods (direct bank transfer, card, invoice, and part payment). The available payment methods might vary in different countries. You can read more about KCO:s payment methods in the Selling to multiple countries article on Klarna's developer site.

Using KCO requires that you've got the Klarna app installed on your Finqu account. Make sure that the app is installed by following theĀ advice in the How to use apps article.

How to use the Klarna app and KCO

You can access the Klarna app and KCO page by following these steps:

  1. Go to your merchant account and click Applications.

  2. Click Open next to Klarna's app.

  3. Click Manage on the KCO section on the page.

Next, you can see step-by-step instructions on how to use KCO. Please follow the instructions on the page and sell only after the page says that it's ok.

The actions you can perform in the Klarna app

You can find an Actions menu on the Klarna app's page. It allows you to perform the following tasks:

  • Show account information: You can see your Klarna account's contact details and Klarna account status.

  • Order new credentials: This allows you to order new credentials for KCO. It might be necessary if the KCO is not working properly. The credentials are automatically updated in the background. They are not sent to you, and there's no need to set them anywhere manually.

  • Klarna Shipping Assistant / Klarna On-site Messaging / Apply for merchant lending: Klarna's additional services.

  • Reinstall payment method. This allows you to reinstall the KCO payment method if it's not working correctly.

  • Start over lets you start the KCO onboarding process again if your application was rejected earlier.

Klarna Merchant Portal button on the page takes you to Klarna Merchant Portal.

Activating KCO in the online store

In order for KCO to work properly, it needs to be activated in your online store. You can check that by going to Settings > Payment methods. Klarna is active if the switch next to Klarna is green.

Other payment methods and KCO

It's possible to use the following payment methods simultaneously with Klarna Checkout:

In Finqu, other payment methods, such as merchant's own invoice, are unfortunately not available with KCO.

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